1. Identification of the Complaining Consumer

    2. Identification of the Contracted Service:


    3. Details of the Claim:


    Complaint: Discomfort, dissatisfaction, or disagreement unrelated to the product or service received.

    Claim: Dissatisfaction with the product or service.

    Suggestion: Specify if possible with examples on what or where you think we need to improve with the packages or services.